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6/24/2021, Portland, Ore.—Eleven, the leader in cloud-based guest Wi-Fi management software, has published a 10-page white paper, Passpoint in Hospitality: The Impact of Seamless & Secure Wi-Fi on Brand Loyalty and the Bottom Linepasspoint-hospitality-white-paper-book-cover

As the Wi-Fi industry continues to evolve and grow at a rapid pace, it is more important than ever for hotel brands to think about Wi-Fi connectivity with a strategic focus on user experience and security. Even though it is critical to building customer loyalty, Wi-Fi is too often considered just an IT function and not given adequate attention from a guest or business perspective. Complex hotel networks across multiple properties with various providers pose many hurdles to delivering the homelike Wi-Fi experience guests crave. 

In this white paper, Eleven explains how Hotspot 2.0 technology enables simple, seamless, and secure connectivity and the impact it has on brand loyalty and the bottom line, while equipping hotels with the right network infrastructure for the future.

Although Hotspot 2.0 has existed for a while, the technology still has an exciting future ahead. Adoption rates continue to grow among manufacturers and public awareness and demand is picking up as well. Soon, it will not only be thought of as a technology for enterprise businesses and airports, but more widely adopted even in residential applications.With the ability to deliver secure Wi-Fi that just works, there’s no doubt that Hotspot 2.0 is at the core of the future of guest Wi-Fi. The latest free white paper from Eleven covers all of this and more–download it now



Eleven is a global SaaS company on a mission to simplify managed Wi-Fi. Since 2001, Eleven has been developing solutions that bring to life a world with simple, seamless, and secure connectivity for all. The ElevenOS cloud-based platform works with the leading network infrastructure to simplify the process of authenticating guests and managing Wi-Fi performance across the enterprise. Today, thousands of sites in more than 40 countries rely on the ElevenOS platform to enable more than 4 billion annual authentications. For more information visit