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4/15/19, Portland, Ore.Eleven, the pioneer in cloud-based guest Wi-Fi management software, has published The Evolution of Hotel Wi-Fi eBook.

It was less than 20 years ago that Wi-Fi was first available in our homes and just over 10 years since the first iPhone came out. Since then people have quickly become accustomed to the world at their fingertips. In just a decade, our habits and lives are forever changed–many of us no longer travel with maps, we can answer almost any question in mere seconds, and we can connect with people on the other side of the globe in an instant.

Wi-Fi has also since become ubiquitous in hotels and other public spaces, in response to the expectation that we are connected always and everywhere. But for many reasons, the industry has not always been able to keep up with the demand for more and better Wi-Fi. In this eBook, we take a look at how Wi-Fi has evolved and will continue to adapt to the way people want to connect, not how the technology tells them to. The eBook covers: 

  • Past: a brief history of Wi-Fi technology
  • Present: the current state of hotel connectivity
  • Future: what’s coming for hotel Wi-Fi

Wi-Fi is a crucial touch point between hoteliers and guests. As we learn from our history and look to the future, we identified the “5 F’s” of the next generation of hotel Wi-Fi:

  1. Fast: high-performance and reliability are key
  2. Free: basic access should be free for all guests
  3. Frictionless: no hassle, it should “just work”
  4. Familiar: works just like it does at home
  5. Focused: attention on the guest experience

Wi-Fi is one of today’s best ways to empower guests to connect to what they need, when they need it, wherever they are. The Evolution of Wi-Fi eBook covers all of this and more –download it now.  




Eleven is a global SaaS company on a mission to simplify managed Wi-Fi. Since 2001, Eleven has been developing solutions that bring to life a world with simple, seamless, and secure connectivity for all. The ElevenOS cloud-based platform works with the leading network infrastructure to simplify the process of authenticating guests and managing Wi-Fi performance across the enterprise. Today, thousands of sites in more than 40 countries rely on the ElevenOS platform to enable more than 4 billion annual authentications. For more information visit