Hotel guests expect a Wi-Fi experience that’s just like home with an automatic connection to super fast Internet every time they travel. Only Eleven delivers enterprise-grade Wi-Fi management software to ensure hotel brands deliver consistent, highest performance Wi-Fi at every property around the globe.
ElevenOS has all of the tools to centrally manage Wi-Fi across disparate networks to deliver consistent portals and high performance at each property.
Auto authenticate guests without the need for a portal and securely connect their devices to in-room TVs, smart thermostats, and more.
Connecting more than 800,000 guest rooms and over 100 million guest sessions every month, ElevenOS is trusted by thousands of hotels and resorts across the globe. For example, Fairfield Inn & Suites McCandless Crossing, utilizes ElevenOS to help improve guest satisfaction with homelike Wi-Fi today's guests expect. ElevenOS not only enables them to offer automatic and consistent connection across the entire property, but also ensures they meet Marriott GPNS standards for high-speed Internet access (HSIA). Watch the 2-minute video below to learn more.
"ElevenOS central authentication not only ensures the right guests are getting on the network, but also enables us to reward loyalty with enhanced connectivity and provide a consistent experience for all of our guests. Plus, we have an easy to use dashboard with real-time analytics to understand how many devices are online and the amount of bandwidth that is being consumed. This data is critical to ensuring guests are getting a great guest Wi-Fi experience everywhere on the property."
ElevenOS Site Manager provides a centralized console to access all of the features needed to optimize Wi-Fi at a single property or across all properties in a brand. Non-technical hotel staff can set up portals from branded templates, create access and discount codes, add or modify Internet plans and pricing and manage conference Wi-Fi all from a single, easy to use web interface.
ElevenOS offers the widest array of authentication options, including one-time secure login with Wi-Fi certified Passpoint® (a.k.a. HotSpot 2.0) allowing guests to download a profile which lets them connect automatically. Pre-built integrations with PMS and CRM systems mean loyalty members can be rewarded with free or premium, automatic Wi-Fi connection every time they arrive at any brand property.
An easy to use portal content editor provides templates to allow for consistent brand standards with flexibility at the property level. Non-technical hotel staff can configure authentication options, set up Internet service plans and pricing and add compelling images and messaging to engage guests. With support for multiple languages and responsive mobile design, these portals are ready for travelers on the go.
Add value to the guest experience with the ability to offer tiered Internet services so they can choose the plan that best suits their needs. Create Internet service plans based on speed, number of devices, and other factors with custom pricing by hotel or brand. ElevenOS is integrated with over 100 credit card payment gateways and can be set-up with separate merchant accounts for each property.
With Eleven's conference manager, event planners can easily schedule new conferences, manage active conferences and review past conferences. Quickly create attractive, informative welcome screens for each conference with a simple content editor. Easily priortize Internet access by group with bandwidth caps, user limits, and unique passwords.
ElevenOS dynamic assigns guest devices to a Personal Area Network dedicated to their room that only they can see. Upon arrival, guests are automatically connected to the devices in their room, so they can stream Netflix to the big screen TV or set the thermostat with their smartphone. Upon check-out, guest devices are cleared and the in-room devices are reset for the next guest.
Sweeten the deal for loyalty members and encourage new signups by offering free or enhanced Wi-Fi as a membership perk. Free acces, faster speeds, or more devices are great incentives for mobile app downloads. ElevenOS has pre-built integrations to loyalty systems, like Cendyn, for automatic loyalty recognition.
Simplify complex network management with the ElevenOS enterprise device management tool. Add or remove Internet of Things (IoT) devices, even those without browsers, from personal area networks in real-time. Both guests and staff can easily and securely add devices, which become visible to each other once the guest connects.
Eleven pioneered cloud-based guest Wi-Fi management software for the hospitality industry in 2002. Today, thousands of companies trust Eleven to keep more than 9 million guests connected every month. The ElevenOS Smart Wi-Fi platform enables central management of guest Wi-Fi across multiple devices, properties and providers with real-time analytics.
Come join our fast-growing, Portland-loving company as we redefine the guest Wi-Fi experience in various industries around the globe! Careers & Job Openings →
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